FAQ
Frequently Asked Questions (FAQ)
🛍️ Orders & Shopping
Simply browse our collection, select your favorite items, choose your size and color, and click “Add to Cart.” Once done, proceed to checkout to complete your purchase.
Orders can only be modified or cancelled within 3 hours of placing them. Please DM us as soon as possible if you need to make changes.
No, you can checkout as a guest, but creating an account allows you to track your orders, save your favorite items, and receive exclusive offers.
👕 Product & Sizing
Every piece is custom-tailored to your size. DM us your exact size requirements after you place the order and we’ll create your custom piece.
We try our best to display accurate colors, but slight variations may occur due to lighting and screen settings.
All of the products on our website can be made and tailored exactly to your size!
🚚 Shipping & Delivery
Standard delivery usually takes 3–7 working days depending on your location.
Unfortunately our shipping is limited to Pakistan only for now.
💳 Payments
We accept Cash on Delivery (COD) only for now.
Absolutely! Our website uses SSL encryption to ensure your personal and payment information remains secure.
🔁 Returns & Exchanges
We accept returns and exchanges within 7 days of delivery for unused items in their original packaging. Please see our Return Policy page for full details.
Contact our customer support team with your order number through DMs and reason for return. We’ll guide you through the simple process.
Unfortunately, sale and discounted items are not eligible for return or exchange unless they are damaged or defective.
📞 Customer Support
You can reach us through email, WhatsApp, or DMs.
Yes! For custom designs or wholesale inquiries, please get in touch with our sales team.